Last Updated: November 20, 2025

This Privacy Policy describes how Secure Automotive Protection (“Secure Automotive Protection”, “we”, “us”, or “our”) collects, uses, discloses, and safeguards information when you visit our website at https://secureautomotiveprotection.com (the “Website”) or otherwise interact with us, including by phone, email, and SMS/text message (collectively, the “Services”).

By using our Website or Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Website or Services.

1. Information We Collect

We may collect the following categories of information:

 

• • Contact Information

Name, mailing address, email address, phone number, and mobile number.

 

• • Vehicle and Service Information

Information related to your vehicle and/or home, coverage selections, service contracts or subscription products, claim or service history, and related account records.

 

• • Payment and Billing Information

Billing address and limited payment details needed to process your transactions. Full card or bank details are typically processed and stored by our third-party payment processors, not by us.

 

• • Communication Information

Records of your communications with us (such as calls, voicemails, emails, online forms, and SMS/text messages), along with your communication preferences.

 

• • Technical and Usage Information

IP address, device identifiers, browser type, pages visited, time spent on pages, referring/exit pages, and other information collected through cookies and similar technologies.

 

• • Other Information You Provide

Any other information you choose to provide to us in connection with quotes, questions, surveys, claims, or customer service interactions.

2. How We Use Your Information

We may use the information we collect for the following purposes:

 

• • To provide and manage our products and Services

Including quotes, purchases, renewals, cancellations, claims, and customer support.

 

• • To communicate with you

About your account, contracts or subscriptions, payments, claims, and important service or policy updates.

 

• • To send marketing and promotional communications

Where permitted by law and in accordance with your preferences.

 

• • To operate, maintain, and improve our Website and Services

Including troubleshooting, data analysis, testing, research, and statistical purposes.

 

• • To prevent fraud and misuse

And to protect the security of our systems, our customers, and the public.

 

• • To comply with legal and regulatory obligations

And respond to lawful requests from courts, regulators, or other authorities.

3. How We Share Your Information

We do not sell your personal information.

We may share information as reasonably necessary with:

 

• • Service Providers and Vendors

Third parties who perform services on our behalf, such as payment processors, website hosting, IT and security providers, analytics providers, customer support tools, and communication platforms.

 

• • Business Partners and Administrators

Third parties involved in fulfilling, administering, or servicing your vehicle protection products, such as contract administrators, underwriters, repair facilities, and other service providers related to your coverage.

 

• • Professional Advisors

Such as attorneys, auditors, and consultants.

 

• • Legal, Regulatory, or Safety Purposes

When we believe disclosure is necessary or appropriate to comply with applicable laws, regulations, legal processes, or governmental requests, or to protect our rights, property, or safety, or the rights, property, or safety of our customers or others.

 

• • Business Transfers

In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business, as permitted by law.

SMS/Text Messaging Opt-In Data

Notwithstanding any of the sharing described above, the following applies specifically to mobile and SMS/text messaging opt-in data, as required by our messaging providers and carriers:

 

• • “All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”

• • “Data obtained through the short code program will not be shared with any third-parties for their marketing reasons/purposes.”

These statements mean that the information you provide specifically to opt in to receive SMS/text messages from us (including your mobile number and your consent) will not be shared with third parties for their own marketing purposes.

4. SMS/Text Messaging

We may offer you the option to receive SMS/text messages related to:

 

• • Quotes and account information

• • Policy, contract, or subscription details

• • Billing and payment reminders

• • Claim and service updates

• • Appointment and renewal reminders

• • Promotional and marketing messages, where allowed by law and with appropriate consent

By providing your mobile number and opting in (online, over the phone, or by text), you consent to receive SMS/text messages from Secure Automotive Protection at the mobile number you provide. Message frequency may vary. Message and data rates may apply according to your mobile carrier and plan.

 

• • Opt-Out: You may opt out of receiving SMS/text messages from us at any time by replying STOP to any message you receive. You may also contact us using the information in the Contact Us section below and request to be removed from SMS communications.

• • Help: For help regarding our SMS program, reply HELP to any message you receive from us or contact us using the details in the Contact Us section.

Your choice to opt out of SMS/text messages will not affect your ability to purchase products or receive service from us, although certain alerts or features may only be available via SMS if you choose to use them.

5. Cookies and Tracking Technologies

We and our service providers may use cookies, web beacons, and similar technologies to:

 

• • Recognize your browser or device

• • Remember your preferences

• • Analyze Website traffic and usage

• • Improve and personalize our Website and Services

Most web browsers are set to accept cookies by default. You may be able to set your browser to remove or reject cookies; however, if you disable cookies, some features of the Website may not function properly.

6. Your Choices and Rights

Depending on applicable law, you may have certain rights regarding your personal information, which may include the right to:

 

• • Access certain personal information we maintain about you

• • Request correction of inaccurate or incomplete information

• • Request deletion of certain information, subject to legal and contractual obligations

• • Object to or restrict certain processing activities

• • Withdraw consent where our processing is based on your consent

To exercise these rights, please contact us using the information in the Contact Us section below. We may need to verify your identity before responding to your request.

You can also opt out of marketing emails at any time by clicking the “unsubscribe” link in those emails or by contacting us.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

 

• • Provide the Services and manage our relationship with you

• • Comply with legal, regulatory, and contractual requirements

• • Resolve disputes and enforce our agreements

When information is no longer needed, we will take reasonable steps to delete or de-identify it, subject to any legal retention requirements.

9. Third-Party Websites

Our Website may contain links to third-party websites or services that are not owned or controlled by Secure Automotive Protection. We are not responsible for the privacy practices, content, or security of those third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Any changes will become effective when we post the updated Privacy Policy on the Website. Your continued use of the Website or Services after we post changes means you accept those changes.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Secure Automotive Protection

4626 S. Peters Parkway

St. Charles, MO 63304

Phone: (888) 997-3310

Email: samanthab@secureservicecontracts.com